Terms & Conditions

Scope

These terms govern the sale and supply of goods by ERINE s.r.o. (“we”, “us”) to business customers (“you”, “the Buyer”). They apply to every quotation we issue and every contract we conclude, unless we have agreed something different with you in writing.

Where you send us your own purchase conditions, they do not apply merely because we accept your order or deliver the goods. Any conflicting term of yours binds us only if we have accepted it in writing, and then only for that contract.

Where a written framework agreement or an individual contract signed by both parties says something different from these terms, that document prevails.

We do not sell to consumers

We supply businesses only — wholesalers, retail chains, distributors, contractors and other traders acting in the course of their business. We do not sell to consumers and we do not operate a webshop.

By placing an order you confirm that you are acting in the course of your business. Consumer protection legislation on distance selling and withdrawal does not apply to our contracts.

Quotations

Our quotations are not binding offers until you accept them within their stated validity period. Every quotation states the product and specification, quantity and packing, unit price and total, currency, Incoterms and delivery point, lead time from order confirmation, payment terms, and the date the quotation expires.

Prices are confirmed with the supplier before we quote them. If a supplier raises a price while our quotation is still valid and you accept within that period, we bear the difference — that is what the validity period is for.

Product images, catalogue descriptions and samples indicate the general character of the goods. Minor deviations in dimensions, shade or finish that are customary in the trade or unavoidable in manufacture do not constitute a defect.

Orders and formation of contract

A contract is formed when you accept a valid quotation in writing and we issue an order confirmation. E-mail is writing for this purpose.

The order confirmation sets out what has been agreed. If it differs in any respect from what you expected, tell us within two working days of receiving it; after that it is taken as correct.

Once confirmed, an order may be cancelled or amended only with our written agreement. Where goods have been manufactured to your specification, cut, printed, or otherwise made unsaleable to another buyer, we may decline cancellation or require you to cover the cost already incurred.

Prices, VAT and currency

All prices are in euro (EUR). Unless the quotation says otherwise, prices exclude VAT, which is added at the rate applicable on the date of the taxable supply.

Where you are registered for VAT in another EU Member State and supply us with a valid VAT identification number verifiable in the VIES system, an intra-Community supply may be zero-rated. This depends on you providing that number before invoicing and on the goods actually leaving Slovakia. If either condition fails, we are entitled to invoice VAT and you are obliged to pay it.

Prices exclude transport, insurance, pallet exchange, unloading and any duties or charges, unless the agreed Incoterm places them on us.

Payment

First orders are payable in advance, in full or in part, as stated in the quotation. Where prepayment applies, we issue a proforma invoice and the goods are released for dispatch when the payment is credited to our account.

Payment terms on delivery are available to repeat buyers by agreement, once a trading history has been established. Any such terms are stated in the order confirmation and apply to that order.

Payment is made by bank transfer to the account stated on the invoice. Payment is complete when the funds are credited to that account, not when the transfer is instructed. Bank charges on your side are yours.

You may not withhold or set off payment against any claim of your own unless that claim is undisputed by us or has been established by a final court decision.

Late payment

If an invoice is not paid by its due date, we are entitled to default interest at the statutory rate for commercial relations under Section 369 of the Slovak Commercial Code and Government Regulation No. 21/2013 Coll., accruing from the first day after the due date until payment.

We are also entitled to the flat-rate recovery cost of EUR 40 per overdue invoice provided for by that regulation, without any reminder being required, and to reasonable costs of recovery exceeding that amount.

While any invoice is overdue we may suspend deliveries under this and any other contract with you, and require payment in advance for further orders. We will tell you before we do so.

Delivery, Incoterms and passing of risk

Delivery terms are agreed per order under Incoterms® 2020 — normally EXW, FCA or DAP — and are stated in the quotation and order confirmation. The agreed Incoterm determines who arranges and pays for transport, and where risk passes to you.

Lead times are given in good faith on the basis of the supplier’s confirmation. Stock goods normally dispatch within 3 to 10 working days; made-to-order goods within 4 to 10 weeks. A stated lead time runs from order confirmation, or from receipt of prepayment where prepayment applies.

Where a delay is caused by the supplier, the carrier or any circumstance outside our control, we will tell you as soon as we know and agree a revised date with you. Time is not of the essence unless we have expressly agreed a fixed delivery date in writing for that order.

We may deliver in instalments where this shortens overall lead time, and each instalment may be invoiced separately.

Inspection, shortage and notification of defects

You must inspect the goods on delivery. Check the number of pallets or packages against the transport document, and check the outer condition of the load before signing for it.

Shortage, damage in transit and any other defect apparent on reasonable inspection must be notified to us in writing within 5 working days of delivery. Note visible damage and shortage on the CMR or delivery note at the moment of receipt as well — without that note, a claim against the carrier is difficult to pursue for either of us.

Defects that could not reasonably have been discovered on delivery must be notified in writing without undue delay after you discover them, and in any event within the applicable warranty period.

Notify us with the order number, the quantity affected, a description of the problem and photographs. Do not return, dispose of or process affected goods before we have agreed how to handle the claim; doing so may make the claim impossible to verify and to pass on to the supplier.

If you do not notify within these periods, the goods are treated as accepted in the condition and quantity delivered.

Warranty

We warrant that the goods correspond to the specification stated in the order confirmation and, where applicable, carry the documentation required for them to be lawfully placed on the market in the EU.

Where a defect is established, we will at our option repair or replace the goods, supply the missing quantity, or issue a credit or refund of the price of the affected goods. We will tell you which within a reasonable time of agreeing the claim.

We give no warranty as to the fitness of the goods for a particular purpose unless that purpose was stated in writing before the order was confirmed and accepted by us in the order confirmation.

The warranty does not cover damage arising after risk has passed to you — improper storage, handling, installation, processing, or use outside the specification — nor normal wear.

Limitation of liability

Our total liability arising out of or in connection with any contract, whether in contract, tort or otherwise, is limited to the price of the goods under that contract, and in any event does not exceed EUR 50,000 per contract.

We are not liable for loss of profit, loss of production, loss of business, loss of contracts, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss, however arising.

Nothing in these terms limits or excludes our liability for damage caused intentionally or by gross negligence, for death or personal injury, or for any other liability that cannot lawfully be limited or excluded under Slovak law.

These limits are reflected in our prices. If you require broader cover for a particular contract, tell us before the order is confirmed and we will quote accordingly.

Retention of title

Title to the goods passes to you only when we have received payment in full for them, together with any default interest and recovery costs. Risk passes earlier, in accordance with the agreed Incoterm.

Until title passes you must store the goods so that they remain identifiable as ours, and you may not pledge them or assign them as security. You may resell them in the ordinary course of your business; in that case you assign to us, in advance, your claim against your customer up to the amount we are owed.

If you become insolvent or an insolvency petition is filed, tell us without delay and allow us to identify and, if we require it, recover goods to which we still hold title.

Force majeure

Neither party is liable for failure or delay in performing its obligations, other than an obligation to pay money, caused by an event beyond its reasonable control — including natural disaster, fire, flood, war, armed conflict, terrorism, civil unrest, epidemic, government act, embargo or sanctions, border closure, general strike, failure of transport infrastructure, or interruption of energy or telecommunications supply.

The affected party must notify the other without undue delay and take reasonable steps to mitigate. Obligations are suspended for the duration of the event. If it continues for more than 60 days, either party may terminate the affected contract in writing, and we will refund any prepayment for goods not delivered.

Confidentiality

Each party will keep confidential any non-public commercial information received from the other — prices, terms, supplier and customer identities, specifications and volumes — and use it only for the purpose of the contract.

This does not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or must be disclosed by law or by a competent authority. It survives the end of the contract by three years.

Sanctions and export control

Both parties will comply with all applicable EU restrictive measures, in particular Council Regulations (EU) No 833/2014 and No 269/2014 as amended, and with applicable export control legislation.

You confirm that you are not, and are not owned or controlled by, a person subject to EU restrictive measures, and that you will not supply the goods to any such person.

You will not sell, export or re-export the goods, directly or indirectly, to the Russian Federation or Belarus, or for use in those countries, and you will not otherwise participate in any activity that circumvents EU restrictive measures. Where the goods are subsequently exported outside the EU, you will impose an equivalent obligation on your own customer.

This clause is an essential element of the contract. Breach entitles us to suspend performance immediately, to terminate the contract with immediate effect, and to claim damages. You must inform us without delay of any breach or suspected breach, and we may be obliged to inform the competent Slovak authority.

Suspension and termination

We may suspend performance or terminate a contract with immediate effect, by written notice, if you fail to pay an amount due and do not remedy that within 10 working days of a written reminder; if you become insolvent, cease trading or an insolvency petition is filed against you; or if you breach the sanctions clause above.

Termination does not affect rights and obligations that accrued before it, including our right to payment for goods already delivered.

Governing law and jurisdiction

These terms and every contract concluded under them are governed by the law of the Slovak Republic. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

The courts of the Slovak Republic have exclusive jurisdiction over any dispute, and the court with local jurisdiction is the court competent for our registered office in Bratislava.

Before starting proceedings, both parties will attempt in good faith to resolve the dispute by negotiation for at least 30 days from written notice of the dispute. This does not prevent either party from seeking urgent interim relief.

Claims arising from our commercial relations are subject to the four-year limitation period under Section 397 of the Slovak Commercial Code.

General

If any provision of these terms is or becomes invalid or unenforceable, the remainder stays in force, and the invalid provision is replaced by a valid one that comes closest to its commercial purpose.

Our failure to enforce a provision on one occasion is not a waiver of it on any other.

You may not assign or transfer your rights or obligations under a contract without our written consent, which we will not unreasonably withhold.

Notices under these terms are given in writing to the e-mail addresses used by the parties in the order correspondence, and are treated as received on the next working day after sending.

These terms were last updated on 24 August 2026. We may amend them for future contracts; the version in force is the one published on this website on the date your order is confirmed.